Glen Schofield, CEO of developer Striking Distance Studios, explained what happened to cause the problem on Twitter. "A wrong file was patched", he said. "Just freakin error by someone rushing." He also referred to it as "a clerical error", and said that, "It's launch day, this happens unfortunately. This is Krafton's 1st sp, console game so we're basically doing everything ourselves like a startup. I apologize".